Purpose, Vision & Values
“Enhancing Community Living”
BCS’s purpose is “to create the ideas, standards and systems that enhance community living”.
We recognise that investing and living in strata and community title owners corporations is an increasing way of life for Australia. BCS understands all community members, whether it is the owner occupiers, investors or tenants, are motivated to ensure their owners corporations run harmoniously and successfully. BCS’s role as the strata and community manager is to deliver this in partnership with all owners corporations.
At BCS we constantly strive to have the best ideas, the highest standards and the most comprehensive systems to ensure that we do more than any other strata manager to enhance community living.
The benefits of BCS as a strata or body corporate manager can be seen through:
BCS provides owners corporations or bodies corporate with leadership from knowledgeable experts.
BCS is dedicated to providing reassurance to owners corporations or bodies corporate as they carry out their duties and make their critical decisions for positive outcomes.
BCS provides owners corporations or bodies corporate with efficiency and accountability to achieve their required objectives.
BCS’s values drive our attitudes and our performance to ensure we are consistent in our delivery and application of ‘enhancing community living’ for the strata and community title schemes and their owners corporations or bodies corporate:
BCS values integrity and places the customer’s considerations first. This is reflected through transparency in our advice and our recommendations. We always deliver the best balanced outcome for our clients, which will strengthen our partnerships with them.
BCS staff always strive for total professionalism. We set the bar in terms of industry knowledge, process, standards, innovation, advise, delivery, reporting and feedback.
Strata and community title management is a team game. BCS recognises the critical element of each member of the team. This being our clients, our staff, and our partner suppliers. We bring the best team performance to every task, for every owners corporation.
We are a customer service friendly business. Therefore, we are attuned to each owners corporation or body corporate’s needs and motivations, which allows us to achieve our goal of enhancing community living.
No.1 Customer Service
No.1 Benchmark Industry